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Do You HaveAny Questions?
How do I get started with web hosting?
Getting started with our web hosting services is simple. First, choose the hosting plan that best suits your needs. Then, register a domain name or use an existing one. After completing the purchase, you'll receive an email with instructions on how to access your hosting account. Our user-friendly control panel will guide you through setting up your website, uploading files, and configuring your services. If you need help, our 24/7 support team is available to assist you at any step.
What is difference for each plan?
We offer various hosting plans to cater to different needs and budgets. Our Basic Plan is ideal for small websites or blogs, offering essential features at an affordable price. The Pro Plan includes more resources and advanced features, suitable for growing businesses. The Premium Plan provides maximum resources, enhanced security, and priority support for high-traffic websites or e-commerce platforms. Each plan differs in terms of storage, bandwidth, email accounts, and other features. Compare our plans on the pricing page to find the perfect match for your website.
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What kind of web hosting do I need?
The type of web hosting you need depends on the nature and scale of your website. For a personal blog or small business site, shared hosting is often sufficient. If you're running a more resource-intensive site like an e-commerce platform, consider VPS hosting or dedicated hosting for better performance and control. For developers or those needing specialized environments, we also offer cloud hosting and managed WordPress hosting. Our sales team can help you choose the best option based on your specific requirements.
Why do I need domain name?
A domain name is your website's address on the internet, making it essential for establishing an online presence. It’s how people find and remember your website. A professional domain name also builds credibility and trust with your audience. Whether you are creating a personal blog, business website, or online store, a custom domain name is crucial for branding and marketing. We offer a wide range of domain extensions ( .rw, .com, .org, .net, etc.) to help you find the perfect name for your site.
What my website protected from hackers?
Security is a top priority for us. We employ multiple layers of protection to keep your website safe from hackers and cyber threats. Our hosting plans include firewalls, malware scanning, DDoS protection, and regular security updates. We also offer SSL certificates to encrypt data transmission, which is essential for securing sensitive information like credit card details. For additional protection, consider our advanced security options, such as automated backups and security monitoring services. Our team is constantly monitoring for any potential threats, ensuring your website remains secure at all times.
How do I backup my website?
Regular backups are crucial for safeguarding your data. Our hosting services include automatic daily backups, ensuring that your website’s files and databases are securely stored. You can easily restore your site to a previous state using our control panel. For more control, you can manually create backups or schedule them at your preferred frequency. We recommend keeping a local copy of your backups as well for added security. If you need help setting up backups or restoring your site, our support team is always available to assist you.